Shipping & Delivery

SHIPMENT COST

The shipment costs changes according to the dimensions of the item and the destination.

The cost will be communicated to the client at the moment of the ordination.

SHIPPING WITH PAYMENT DONE

For all the purchases of prompt delivery items for which the payment arrives within 6 p.m. from Monday to Thursday, the shipping will be made the next morning.

All the purchases of prompt delivery items for which the payment arrives on Friday, the shipping will be made on Monday morning.

All the purchases of prompt delivery items for which the payment arrives on pre-public holiday days, the shipping will be made morning of the first useful working day.

SHIPPING OF ITEM ON ORDER

All the purchases of items that aren’t in stock will be put into production only after the received of the payment with one of the method indicated above and the shipment will be done the first useful working day after the order items will be ready.

WITHDRAWAL IN THE SHOP

It is possible to withdrawal the item directly in the shop (from Monday to Friday 11a.m./7p.m. , Saturday 10a.m./5p.m.), in this case the payment can be done at the moment of the withdrawal.

CHECK THE STATE OF THE SHIPPING

Cellerini Florence will take care of send an email where shall inform you which type of express courier it is used and the tracking number of your shipment, so that you can control it during all the carriage up to destination.

The item are scrupulously checked before the shipping and packaged with a proper packaging in order to not damage the content during the transport.

We don’t send in advance item that does not complies with ours aesthetical standards, send item not in perfect conditions causes inconvenience to you and especially to us.

If you receive visibly damaged packages or with opening marks you demand to write in block capitals on the consignment note: RECEVEID WITH GOODS UNCHECKED, if the one in charge refuse, do not withdraw the good and do not sign anything.